Privacy Policy
This Privacy Policy applies to our website and Ainne Pet Tsa‑Tsa products and services. We serve customers in the United States, United Kingdom, European Union, Australia and other countries and regions around the world, and comply with applicable data protection and privacy laws in respective jurisdictions. We respect and protect your personal privacy, and collect and use your personal information only on a lawful, fair, and transparent basis.
1. Information We Collect
We collect only the minimum information necessary to process orders, deliver products, and provide customer support, including:
• Name, phone number, and email address
• Shipping address for delivery
• Order and payment information (processed by compliant payment providers)
• Voluntarily provided pet-related information for product blessings and personalized services
We do not actively collect sensitive personal information or data unrelated to our services.
2. How We Use Your Information
Collected information is used only for the following purposes:
• Process and confirm orders
• Arrange shipping, delivery, and after-sales support
• Provide customer service and order tracking
• Improve products, services, and user experience
• Comply with legal obligations and prevent fraud
We will not use your information for unrelated marketing or other purposes without your explicit consent.
3. Data Storage and Security
We protect your personal information using industry-standard encryption, access controls, and secure servers to prevent unauthorized access, disclosure, loss, misuse, or alteration.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, after which it will be deleted or anonymized.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share necessary information only in the following circumstances:
• With logistics partners for delivery (name, address, phone only)
• With authorized payment processors to complete transactions
• When required by law, or by lawful request from government or judicial authorities
• With trusted service providers under strict confidentiality agreements for technical support
5. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or update your personal information
• Request deletion of your personal information
• Restrict or object to the processing of your data
• Request data portability (for EU/UK users)
• Withdraw your consent at any time
To exercise these rights, please contact us using the details below. We will respond and act within the timeframes required by applicable local laws.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and remember your preferences.
You may disable cookies through your browser settings without affecting core functionality.
7. Children’s Privacy
Our services are not intended for children under the age of 13. If we become aware that we have collected personal information from a child, we will delete it immediately.
8. Policy Changes
We may update this Privacy Policy from time to time. Material changes will be posted on our website. Your continued use of our services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or requests regarding this policy, please contact us at:
Email: inquiry@anniepettsatsa.com